Surbhi Seru, P.Eng., REALTOR

We worked with Surbhi to find our forever home, and we could not have asked for a better realtor. Not only is she highly competent, but she is also incredibly patient. She accompanied us to countless open houses and scheduled numerous viewings in different neighbourhoods all over Metro Van as we tried to determine the best location to raise our family. One of the many things we loved about working with her is her exceptional organizational skills and her responsiveness: she set up a dashboard for us where we were able to track and monitor potential properties. She updated it regularly and was quick to respond to any questions we had. During our search, she provided us with invaluable information about the market, prices of comparable sold properties, etc. and would often call the listing realtors to get additional insight. When it came to the offer process, we felt so lucky to have Surbhi by our side. Her ability to analyze the situation and provide offer strategies, without being pushy, enabled us to find the absolute perfect home within our budget. Surbhi, thank you for everything!

As a first-time homebuyer, what could’ve been a daunting and complicated process was instead exciting and relatively straightforward thanks for Surbhi’s expertise. From the get go, she was attentive and patient in making sure I would find the place that I felt excited about and fit my criteria. Surbhi was great at organizing viewings so that it was efficient and fit my schedule. We saw many homes throughout several months and Surbhi would provide valuable feedback on the places, always kept patient, and was quick to respond to any questions throughout all of it. It really helped with easing off any pressure that comes with buying a home. Also, I really appreciated how she ran through the entire process of buying a home and what it all involved beforehand so that I already felt better prepared when the time came.
It was such a pleasure working with Surbhi and would highly recommend her to anyone thinking about buying/selling a home. It was an exciting adventure!

First I’ll discuss our realtor, Surbhi Seru, generally, then with specifics.

All round, Surbhi was the absolute best. Throughout the sale of our apartment and the purchase of our home she was there every step of the way. She was clear, concise, and knew what she was doing. While including us in everything, she otherwise interacted on our behalf with lawyers, the other realtors, the developers, the salespeople, cleaners, home decorators, and movers. You name it, she was on it.

Specifically, her guidance on the pricing of our apartment for sale was the key to being able to close in record time (two weeks from listing to sale). She disagreed with our initial approach, explained why her pricing was a better strategy using clear market comparison points (she had charts), and she was totally right, worked like a dream. She also obtained for us an offer with no conditions and no delays, and a larger than normal deposit which put our minds at ease given the deposit we ourselves had to put down on our home to be purchased.

When it appeared TD bank, home of the useless and the craven, were failing to secure our mortgage in a timely fashion, notwithstanding ample equity and zero issues on our end, Surbhi “knew a guy who knew a guy” and within half an our of messaging her about our issues, she managed to light a fire under TD’s butt in a way that three months of our own communications had clearly failed to do. Surbhi was great. TD is a bunch of hosers.

My parents were involved in the purchase of our new home. They are not great with technology, a not insignificant problem given almost every signature that took place was digital. Surbhi probably went over to my parents’ place on six different occasions to assist them with the digital signature and explain the method behind the online conveyancing approach.

She was there on our moving day, coordinating the movers at two different locations, and assisting our conveyancer with once again, lighting a fire under TD bank (who tried to issue a mortgage draft cheque missing a zero. Christ).

Surbhi was also just a bright eyed and cheerful pleasure throughout. She gave us time when we needed it, and she moved fast when we made our decisions to go go go. Awesome.

The rented property sale was successful and took far less time than I expected. I have dealt with a few different realtors in the past 15 years and she is by far the most organized, knowledgeable, and hard working realtor I have come across. She is a professional who truly earns her commission and as a plus she is a pleasure to deal with. Even the tenant enjoyed dealing with her. I plan to use her services in the future and recommend her without hesitation.